Contact Us

Customer service hours are 9:00 a.m. to 5:00 p.m. Eastern Time Monday through Friday.

We are here to help you. Please review the following information before contacting us.

Fastest Method of Contact-Email

The most efficient and fastest way to communicate with us is via email. During regular customer service hours, our response is immediate, generally within the hour and most often within 15 minutes. You can send all inquires and questions to us at info@waggintails.com

Contact by Phone

When calling us, you will be prompted to leave your name, daytime phone and a brief message. Your call will be returned by the end of the current business day.

Our toll-free number is 1-888-763-2738

Please note that we are NOT the manufacturer of the products listed on our site. If you are looking for information on where you can buy products locally, you will need to contact the MFR directly.

Other Contact information

• Our physical and mailing address is
• Waggin Tails
• 151 Springfield St.
• Agawam, MA 01001

Our Fax number is toll-free 1-888-763-2738