Customer service hours are 9:00 a.m. to 5:00 p.m. Eastern Time Monday through Friday.

We are here to help you. Please review the following information before contacting us.

CHICKEN JERKY: Waggin Tails is NOT related to Waggin Train the chicken jerky company. We do sell chicken jerky treats that are hormone free, antibiotic free, no fillers, no byproduct, is made with cage free chicken and best of all MADE in the UNITED STATES! Check them out at: True Chews Chicken Jerky Made By Tyson Pet Products and take advantage of our FREE SHIPPING!

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Fastest Method of Contact - Email

The most efficient and fastest way to communicate with us is via email. During regular customer service hours, our response is immediate, generally within the hour and most often within 15 minutes. You can send all inquires and questions to us at Office@waggintails.com

Contact by Phone

When calling us, you will be prompted to leave your name, daytime phone and a brief message. Your call will be returned by the end of the current business day.

Our toll-free number is 1-888-763-2738
Please note that we are NOT the manufacturer of the products listed on our site. If you are looking for information on where you can buy products locally, you will need to contact the MFR directly.

Other Contact information

Our physical and mailing address is:
Waggin Tails
151 Springfield St.
Agawam, MA 01001